Privacy Policy

Last updated: 1/4/2026

High End Home Remodel respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Home address or project address
Project details or messages you submit through forms
Any information you provide when you call, text, or email us

We may also automatically collect certain information when you visit our website, such as:

IP address
Browser type and device information
Pages visited and time spent on the site
Referring website

This information is collected using cookies and similar tracking technologies through Wix and third-party services.

How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide estimates or services
Communicate with you by phone, text, or email
Schedule appointments and manage projects
Improve our website and services
Comply with legal or regulatory obligations

Phone Calls, Text Messages, and Zoom Phone

We use Zoom Phone to communicate with customers and potential customers. When you call or text us:

Calls may be logged or recorded for quality assurance, training, or record-keeping purposes where permitted by law
Phone numbers and call metadata may be stored securely by Zoom and accessible to us

By contacting us via phone or text, you consent to this communication.

Website Platform (Wix)

Our website is hosted on Wix.com. Wix provides us with the online platform that allows us to present our services and collect information through forms.

Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.

For more information, you can review Wix’s privacy practices at:
https://www.wix.com/about/privacy

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Ensure website functionality
Analyze website traffic and performance
Improve user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect how the website functions.

We do not sell your personal information.

All third-party service providers are required to maintain the confidentiality of your information.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

Depending on your location, you may have the right to:

Request access to the personal information we have about you
Request correction or deletion of your information
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

[Business Name]
Email: [business email]
Phone: [business phone number]
Location: [City, State]